I just wanted to take a moment out of the day to recognize [Manang]'s EXCELLENT WORK on two of our tougher doctors, Dr. Xxx and Dr. Xx. She types them like a pro!! It is so nice to have someone who is very dedicated to professinalism and perfection on tough ones like these two.
Thank you and have a great evening!
That's from one of my QAs that was emailed to me last night.
Then my boss made this offer:
I am considering completely pulling over Xxx or Xx for you to type since you seem to do very well with them both. That way, you should not continue to have the problem with light days etc. Right now another company has been handling those and the plan is for me to slowly transition them over here anyway. Which one do you like the best? You would still be hooked up to the other docs, but the doc you pick here will be your priority as you will be the only one working on it for the short term anyway. Eventually, I will get someone else on them for backup, etc. Until then, you will have to let me know ASAP if you are not going to be able to finish their load. I am going to look a the numbers and make sure the one you pick does not exceed the commitment you have made on a line basis so we can ensure coverage…. Just let me know!
That offer was in an attempt to solve my dilemma when I would spend several hours here without a file to transcribe, primarily because of the 3-hour difference in time from where my clients are (California). I have been asking my boss if I should work on additional accounts to fill in this vacancy, as I spend my early morning hours working on leftover files from the previous day.
I really think that my employer is VERY VERY ACCOMMODATING and is indeed CONCERNED with her employees.
My superiors (from employer to the QAs) have been very supportive and they know when to listen and really gives answers.
I think I would really want to grow in this team.